Refund Policy

Rose Vega Beauty and Wellness Refund Policy

At Rose Vega Beauty and Wellness, we strive to ensure your complete satisfaction with every purchase. However, we understand that sometimes circumstances may require a return or refund. Please read our refund policy carefully to understand your options:

1. Eligibility for Refunds

We are glad to give you a store credit for items returned and accepted within 30 days.

To be eligible for a refund, the item must be unopened, unused, in its original packaging, and in the same condition as received.


2. Refund Process

To initiate a refund, don't hesitate to get in touch with our customer support team at rosevegabw@gmail.com

Provide your order number and reason for the refund request. Once your request is received and approved, we will provide instructions on how to return the item.

Upon receiving the returned item, we will inspect it and notify you of the status of your refund. If the refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.

3. Return Shipping

Customers are responsible for the cost of return shipping unless the item is damaged or defective upon arrival.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately for assistance.

We may require photographic evidence of the damage or defect before processing a refund or replacement.

5. Changes to This Policy

We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.